Returns & Exchange
At Lattu, customer satisfaction is our priority! If you need to return or exchange a toy, simply contact our customer support team via phone or WhatsApp at+92 308 0052888 or email us at info@lattu.pk within 3 days of your purchase.
For eligible returns, we provide a coupon of equal value to the item, valid for 1 month at our online store. Please note that sale items are non-returnable.
Order Cancellations
Orders can be canceled anytime before they are processed. Once shipped, you will receive a tracking ID and COD details.
We reserve the right to cancel orders in cases of:
- Out of stock items
- Pricing errors
- Payment issues
If cancellation occurs, we’ll notify you and ensure a smooth process. Your satisfaction is important to us!